Shipping policy

Shipping and Payment Terms


Delivery Time

Delivery of ordered goods takes place within approx. 3–5 business days after payment has been received in full. Should delivery be delayed – for example due to unexpectedly high demand or supplier shortages – we will inform you.

Audio Products

For our audio products we offer free shipping in Germany and Austria. Binding information for other countries is available upon request: [info@revox.de](mailto:info@revox.de).

Revox Music recording

We deliver Revox Music recordings to all countries that can be selected during the checkout process. For Revox Music recordings, we do not offer free shipping. The applicable shipping costs will be shown to you before completing your order.

Tapes

Tapes from Revox Music are individually produced according to your order. Delivery therefore takes place within approx. 3–4 weeks after payment has been received in full. The applicable shipping costs will be shown to you before completing your order.

 

Prices

Audio Products

For our audio products, the prices shown on the product pages are gross prices including VAT.
Prices in dollars (e.g. for the USA) are net prices excluding VAT.

Revox Music recordings

For our Revox Music recordings, the prices shown on the product pages are gross prices including VAT.

For countries outside the European Union, the prices shown on the product pages (e.g. CHF, USD) are net prices, since no German VAT applies. The recordings are shipped from Germany. Customs duties, import VAT and other local charges may apply upon import. These are levied separately by the relevant authorities and are borne by you as the recipient.

 

Payment Methods

We offer you the following payment options:

  • Advance payment (Vorkasse)
  • PayPal
  • Credit card (Visa, Mastercard, and other card payments supported by Mollie)
  • SEPA bank transfer (Mollie)
  • TWINT (Mollie)
  • Klarna

The payment methods available for your specific order will be shown to you during the checkout process. All online payments are processed through our payment providers PayPal and Mollie.