Shipping policy
Shipping and Payment Terms
Delivery of ordered goods takes place within approx. 3–5 business days after payment has been received in full. Should delivery be delayed – for example due to unexpectedly high demand or supplier shortages – we will inform you.
For our Audioproducts we offer free shipping in Germany and Austria.
Binding information for other countries is available upon request: info@revox.com
For Revox Music recordings, we do not offer free shipping. The applicable shipping costs will be shown to you before completing your order.
For deliveries to countries outside the European Union (e.g. to the USA), additional customs duties, import charges, and local taxes may apply. These are levied separately by the relevant authorities upon import and are borne by you as the recipient.
For deliveries to these countries (e.g. USA), we display the price as a net price, since no German VAT applies. For deliveries within Europe and within Germany, the usual price display applies.
Revox Music – Tapes
Different delivery times and shipping costs apply to tapes from Revox Music, as these items are individually produced according to your order:
Delivery takes place within approx. 3–4 weeks after payment has been received in full.
As these recordings are individually produced according to your order, the purchase is binding pursuant to Section 312g(2) No. 1 of the German Civil Code (BGB); no right of withdrawal exists for these items. For the withdrawal terms applicable to all other items, please see our Right of Withdrawal.
Payment Methods
We offer you the following payment options:
· Advance payment (Vorkasse)
· PayPal
· Credit card (Visa, Mastercard, and other card payments supported by Mollie)
· SEPA bank transfer (Mollie)
· TWINT (Mollie)
· Klarna
The payment methods available for your specific order will be shown to you during the checkout process.
All online payments are processed securely through our payment providers PayPal and Mollie.
