OVERVIEW

Welcome to revox.com! The terms "we", "us" and "our" refer to revox.com. revox.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). revox.com is operated on Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as disclaimers of warranties and limitations of liability.

By visiting or using our Services, or by interacting with our Services, you agree to these Terms of Service and our Privacy Policy (https://revox.com/de/datenschutz). If you do not agree to these Terms of Service or the Privacy Policy, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in the state or province in which you reside, and that you have given us your consent to allow any minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including to access or browse our online shops or to purchase the products and services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You confirm that all information you provide in our shops is correct, current, and complete, and that you have all rights necessary to provide such information.

You are solely responsible for the security of your login credentials and for all activity on your account. You may not transfer, sell, assign, or license your account to any third party.

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately display our products and services on our online shops. However, please note that the colors or appearance of products may differ from their representation on your screen, depending on the type of device you use to access the shop, as well as the settings and configuration of your device.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or match the images or representations shown in our online shops.

All product descriptions may be changed at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. revox.com reserves the right to accept or decline your order for any reason, at its sole discretion. Your order is not accepted until revox.com confirms acceptance. We must receive and process your payment before your order can be accepted. Please review your order carefully before submitting it, as revox.com may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided with the order.

The return or exchange of your purchases is governed exclusively by the provisions of our right of withdrawal (https://revox.com/de/widerrufsbelehrung).

You represent and warrant that your purchases are intended for your personal or household use, and not for commercial resale or export.

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, prices shown do not include taxes, shipping costs, handling fees, customs duties, or import charges.

Prices shown in our online shops may differ from prices in our physical stores or in online shops and other stores operated by third parties. We may from time to time run promotions related to our Services that may affect pricing and that are governed by separate terms and conditions. In the event of a conflict between the terms of a promotion and these Terms, the terms of the promotion will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made in our shops. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you supply is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay the charges incurred by you at the posted prices, including shipping and handling fees and any taxes that may apply.

SECTION 5 – SHIPPING AND DELIVERY

We are not liable for shipping and delivery delays to the extent they are beyond our control. All delivery times are estimates only and are not guaranteed. We assume no responsibility for delays caused by shipping carriers, customs clearance, or events beyond our control.

If you are a consumer, the risk of accidental loss or accidental deterioration of the goods sold, including during shipment, does not pass to you until the goods are handed over to you (Section 475(2) of the German Civil Code, BGB). This does not apply if you yourself, independently of any recommendation from us, have commissioned a carrier to carry out the transport that we did not name to you; in that case, the risk passes already upon handover of the goods to the carrier you have chosen. If, however, you are acting as a business (Unternehmer), ownership and risk of loss pass to you already upon handover of the goods to the shipping carrier.

SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, marks, text, advertisements, images, graphics, product reviews, videos, and audio files, as well as their design, selection, and arrangement, are the property of revox.com, its affiliates, or licensors, and are protected by U.S. and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services solely for your personal, non-commercial use. Without our prior written consent, you may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit, or create derivative works from any of the materials on the Services. Except as expressly stated herein, nothing in these Terms grants you a license or other rights under any patent, trademark, copyright, or other intellectual property of revox.com, Shopify, or any third party, nor shall anything herein be construed as granting any such license or other right. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by revox.com.

The names, logos, product and service names, designs, and slogans of revox.com are trademarks of revox.com or its affiliates or licensors. You may not use these trademarks without the prior written permission of revox.com. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

You may be given access to third-party tools as part of the Services, over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available", without any warranties, representations, or conditions of any kind, and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the website is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed to be part of the Services and subject to these Terms of Service.

SECTION 8 – EXTERNAL LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites accessed by you. If you leave the Services to access such third-party materials or websites, you do so at your own risk.

We are not liable for any harm related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the applicable third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

revox.com is operated on Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our shop are, however, made directly with revox.com. By using the Services, you acknowledge that Shopify is not responsible for any aspect of the sales made between you and revox.com, including any breach, damage, or loss arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising from or in connection with your purchases and transactions with revox.com.

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here (https://revox.com/de/datenschutz), and certain personal information may also be subject to Shopify's Privacy Policy, which can be viewed here (https://www.shopify.com/legal/privacy/app-users). By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Data you submit to the Services is transmitted and shared with Shopify, as well as with third parties who may be located in a country other than your country of residence, in order to provide services to you. For more information about how we, Shopify, and our partners use your personal information, please see our Privacy Policy (https://revox.com/de/datenschutz).

SECTION 11 – FEEDBACK

If you send, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, plans, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial purposes. For example, we may use our rights under this license to operate, provide, evaluate, expand, improve, and promote the Services, and to fulfill our obligations and exercise our rights under these Terms of Service.

You further represent and warrant that: (i) you own or otherwise have all necessary rights in and to all Feedback; (ii) you have disclosed any compensation or incentive received in connection with the submission of your Feedback; and (iii) your Feedback complies with these Terms. We remain, and shall remain, under no obligation to (1) keep any Feedback confidential; (2) pay you any compensation for any Feedback; or (3) respond to any Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene, or otherwise objectionable, or that violates any party's intellectual property or these Terms of Service.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You further agree that your Feedback will not contain libelous or otherwise unlawful, offensive, or obscene material, or contain any computer viruses or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you make and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information, or cancel orders, at any time without prior notice if any information in the Services is inaccurate at any time (including after you have submitted your order).

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly, for the following purposes: (a) for any unlawful or fraudulent purpose; (b) to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against our employees or other persons; (e) to submit false or misleading information; (f) to upload or transmit, or knowingly receive, upload, download, use, or re-use any material that does not conform to these Terms; (g) to send or cause to be sent advertising or promotional material, including junk mail, chain letters, spam, or any similar unsolicited communications; (h) to impersonate or attempt to impersonate another natural or legal person, or (i) to otherwise engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm revox.com, Shopify, or users of the Services, or expose them to liability.

Additionally, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, extract, sell, resell, or otherwise exploit any part of the Services; (c) collect or track the personal information of others; (d) use the Services to spam, phish, pharm, or pretext; (e) use robots, spiders, scraping tools, data collection and extraction tools, automated devices or processes, AI tools (e.g., agentic AI), or any automated or manual means to access the Services; or (f) interfere with, circumvent, or manipulate the security or authorization features, the robots exclusion header, or any other measures we use to restrict access to the Services. We reserve the right to suspend, disable, or terminate your account at any time and without notice if we determine that you have violated any part of these Terms.

SECTION 14 – AGENTS

14.1 This section (the "Agent Terms") applies where you use, permit, enable, or cause an Agent to access, use, or interact with the Services. "Agent" means any software or service that acts autonomously or semi-autonomously on behalf of, or under the instruction of, a natural or legal person, and that may be executed on behalf of, or using the device of, a person without direct supervision.

14.2 No Agent may access, use, or interact with the Services unless it identifies itself at all times and acts in strict compliance with the requirements set out in Section 14.4 below. In addition, no Agent is permitted to access, use, or interact with a Service if we have requested that it refrain from accessing, using, or interacting with that Service.

14.3 We may, including through technical measures, restrict whether and how an Agent accesses, uses, and interacts with the Services.

14.4 Agents: (i) must indicate in all HTTP/HTTPS requests that the request originates from an Agent and disclose the name of the Agent by including the following in the request's User-Agent string: "Agent/[Agent name]"; (ii) must not conceal or disguise the fact that any access, use, or interaction originates from an Agent, for example by (a) mimicking human behaviors and interaction patterns, or (b) completing or circumventing CAPTCHAs or other measures designed to distinguish use by computers from use by humans; (iii) must respond truthfully to any questions or challenges intended to determine whether an interaction originates from a human or a computer; (iv) must not circumvent or otherwise avoid any measures intended to prevent, restrict, alter, or control whether and how Agents access, use, or interact with Shopify Consumer Services.

SECTION 15 – TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof), at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 16 – DISCLAIMER OF WARRANTIES

The information provided on or through the Services is for general informational purposes only. We make no warranty as to the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim any and all liability and responsibility arising from any reliance placed on such materials by you, any other visitor to the Services, or by anyone who may be informed of any of its contents.

UNLESS OTHERWISE EXPRESSLY STATED BY REVOX DEUTSCHLAND GMBH, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED FOR YOUR USE "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT, OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 17 – LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REVOX DEUTSCHLAND GMBH, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, OR SPECIAL DAMAGES, PUNITIVE DAMAGES, CONSEQUENTIAL DAMAGES, OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING BUT NOT LIMITED TO ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 18 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless revox.com, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorneys' fees, made by any third party due to or arising out of (1) your breach of these Terms of Service or the documents incorporated herein by reference, (2) your violation of any applicable law or the rights of a third party, or (3) your access to and use of the Services.

We will notify you of any indemnifiable claim, provided that any delay in notification will not relieve you of your obligations hereunder unless you are materially prejudiced by such delay. We may control the defense and settlement of any such claim at your expense, including the choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (which shall not be unreasonably withheld). You will cooperate with the defense of any indemnified claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 20 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, together with any policies or operating rules posted by us on this website or in respect of the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 21 – ASSIGNMENT

You may not assign, transfer, or delegate this agreement or your rights and obligations under these Terms, in whole or in part, without our prior written consent; any such attempt shall be void. We may assign, transfer, or delegate these Terms and our rights and obligations without your consent or notice to you.

SECTION 22 – GOVERNING LAW

These Terms of Service, as well as any separate agreements whereby we provide you with Services, shall be governed by and construed in accordance with the laws applicable in the federal, state, or territorial courts of the location of revox.com's registered office. You and revox.com consent to the exclusive personal and subject-matter jurisdiction of such courts.

SECTION 23 – HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 24 – CHANGES TO THESE TERMS OF SERVICE

The most current version of these Terms of Service is available at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will become effective as of the date stated in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 25 – CONTACT INFORMATION

Questions regarding these Terms of Service should be sent to info@revox.de.

Our contact details are set out below:

Revox Deutschland GmbH

info@revox.de

Am Krebsgraben 15, 78048 Villingen-Schwenningen

Phone: +49 7721 8704 0

Commercial Register: Local Court (Amtsgericht) Freiburg im Breisgau, HRB 716524

VAT Identification Number: DE81 569 44 81